Flow Capture incident

Degraded connectivity throughout Moxion

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on August 31, 2021 affecting Application, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 06:58 PM UTC
Resolved
Sep 01, 2021, 01:08 AM UTC
Duration
6h 10m
Detected by Pingoru
Aug 31, 2021, 06:58 PM UTC

Affected components

Application

Update timeline

  1. investigating Aug 31, 2021, 06:58 PM UTC

    Our cloud provider is having widespread connectivity issues. We are monitoring the issue with the provider, but right now you will experience intermittent connectivity to Moxion.

  2. monitoring Aug 31, 2021, 08:45 PM UTC

    Our cloud provider is still reporting widespread issues. However, our monitoring is indicating that the Moxion service is currently stable. We continue to monitor this closely.

  3. monitoring Aug 31, 2021, 09:41 PM UTC

    We have implemented a mitigation by moving Moxion server instances out of the affected availability zone. We are continuing to monitor the service closely.

  4. resolved Sep 01, 2021, 01:08 AM UTC

    This incident has been resolved.