Flow Capture experienced a minor incident on December 17, 2024 affecting Application and Uploads/Processing and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 17, 2024, 12:25 AM UTC
We have reports of users experiencing intermittent issues in Flow Capture. Our Engineering team is all hands on deck working to pinpoint the source of the issue. We'll follow up with updates as soon as we have them.
- identified Dec 17, 2024, 01:58 AM UTC
The root cause has been identified. The ENG team is working on the fix for it as we speak. We'll provide updates as soon as we have them. Thank you for your patience.
- resolved Dec 17, 2024, 04:01 AM UTC
Our Engineering Team have identified the cause of the issue and have deployed a fix to resolve these intermittent issues. If you're continuing to experience issues please either perform a Secure Logout from the menu or clear your cache and log in again. Thank you for your continued patience as our team worked to resolve these issues.