Flow Capture experienced a minor incident on September 22, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 22, 2026, 08:21 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to log in to the PlanGrid Windows application. As a workaround, customers can use PlanGrid Web or the Forma mobile app. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Sep 22, 2026, 09:07 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.