Flock Safety incident

Live and Recorded Streams are experiencing issues

Major Resolved View vendor source →

Flock Safety experienced a major incident on March 7, 2025 affecting VMS, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 09:28 PM UTC
Resolved
Mar 08, 2025, 12:49 AM UTC
Duration
3h 20m
Detected by Pingoru
Mar 07, 2025, 09:28 PM UTC

Affected components

VMS

Update timeline

  1. identified Mar 07, 2025, 09:28 PM UTC

    We have identified an issue that is causing live and recorded streams to have trouble loading. We are implementing a fix.

  2. monitoring Mar 07, 2025, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 07, 2025, 10:45 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Mar 08, 2025, 12:47 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 08, 2025, 12:49 AM UTC

    This incident has been resolved.