Flock Safety experienced a major incident on June 30, 2025 affecting VMS, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
VMS
Update timeline
- investigating Jun 30, 2025, 01:52 PM UTC
PTZ Condors are currently not accessible. Footage is still being saved to disk and will not be lost. Solar fixed Condors will continue to operate as expected.
- identified Jun 30, 2025, 01:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 30, 2025, 02:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2025, 03:43 PM UTC
This incident has been resolved.