FlippingBook experienced a minor incident on September 5, 2025 affecting Sales & Support customer contact systems, lasting 4d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Sales & Support customer contact systems
Update timeline
- identified Sep 05, 2025, 10:13 AM UTC
At this moment, we can't assist you through live chat. We will be happy to help you through our other channels mentioned at https://flippingbook.com/contacts. We expect to be able to help you over chat again by Tuesday, Sep 9, at the latest.
- identified Sep 05, 2025, 10:15 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 09, 2025, 02:44 PM UTC
We have implemented a solution and look forward to communicating with you over chat again.