FlippingBook Outage History

FlippingBook is up right now

FlippingBook had 17 outages in the last 2 years totaling 115h 27m of downtime — averaging 0.7 incidents per month.

There were 17 FlippingBook outages since November 23, 2024 totaling 115h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.flippingbook.com

Critical October 12, 2026

We are experiencing problems with using FlippingBook Online accounts

Detected by Pingoru
Oct 12, 2026, 03:55 PM UTC
Resolved
Oct 12, 2026, 04:18 PM UTC
Duration
23m
Affected: Flipbooks conversionLog inAPI and automated eventsAccountStats
Timeline · 3 updates
  1. identified Oct 12, 2026, 03:55 PM UTC

    There is a confirmed problem with the using FlippingBook Online accounts. This can result in being unable to log in or using the account when you are logged in. Our engineers are working on a solution. This is a top-priority issue for us and will keep you informed about any progress.

  2. monitoring Oct 12, 2026, 04:00 PM UTC

    We see fewer problems with using FBO accounts. If you encountered any issues, then you can try again. If you are still encountering any problems, then please log out of your account and/or close your browser and then log in again. For now we keep monitoring the situation.

  3. resolved Oct 12, 2026, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 12, 2026

Problem with logging into FlippingBook Publisher

Detected by Pingoru
Oct 12, 2026, 12:32 PM UTC
Resolved
Oct 12, 2026, 12:46 PM UTC
Duration
14m
Affected: FlippingBook Publisher Cloud (cld.bz)Log in
Timeline · 4 updates
  1. investigating Oct 12, 2026, 12:32 PM UTC

    We are currently seeing reports that FlippingBook Publisher users cannot log in the software and are experiencing problems with their bookshelves. Our team is already looking into this, and we will be providing updates ASAP.

  2. investigating Oct 12, 2026, 12:39 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 12, 2026, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 12, 2026, 12:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 8, 2026

We're investigating an issue with FlippingBook Online accounts

Detected by Pingoru
Oct 08, 2026, 06:15 PM UTC
Resolved
Oct 08, 2026, 06:41 PM UTC
Duration
26m
Affected: Account
Timeline · 3 updates
  1. investigating Oct 08, 2026, 06:15 PM UTC

    We are seeing reports that clients cannot enter their FlippingBook Online accounts or encounter problems after they have logged in. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress

  2. monitoring Oct 08, 2026, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 23, 2026

Unstable performance of account pages

Detected by Pingoru
Jul 23, 2026, 02:37 PM UTC
Resolved
Jul 23, 2026, 02:43 PM UTC
Duration
6m
Affected: FlippingBook Publisher Cloud (cld.bz)AccountPayments
Timeline · 6 updates
  1. investigating Jul 23, 2026, 02:37 PM UTC

    We are getting the reports that the account pages for FlippingBook Online and FlippingBook Publisher Cloud are not loading consistently at the moment. Our team is already looking into the issue.

  2. investigating Jul 23, 2026, 02:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 23, 2026, 02:39 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 23, 2026, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 23, 2026, 02:43 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 23, 2026, 02:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

We're investigating an issue with converting PDFs to flipbooks

Detected by Pingoru
Apr 24, 2026, 07:03 PM UTC
Resolved
Apr 24, 2026, 07:20 PM UTC
Duration
17m
Affected: Flipbooks conversion
Timeline · 3 updates
  1. investigating Apr 24, 2026, 07:03 PM UTC

    We are seeing reports that the conversion process from PDFs to flipbooks takes longer than usual, doesn't finish at all, or fails with error messages. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress

  2. monitoring Apr 24, 2026, 07:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 07:20 PM UTC

    The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team ([email protected]).

Read the full incident report →

Critical March 12, 2026

Issue affecting FlippingBook Publisher logins

Detected by Pingoru
Mar 12, 2026, 10:29 PM UTC
Resolved
Mar 13, 2026, 01:41 AM UTC
Duration
3h 11m
Affected: Log in
Timeline · 4 updates
  1. investigating Mar 12, 2026, 10:29 PM UTC

    We’re currently experiencing an issue affecting FlippingBook Publisher logins, and it may not be possible to sign in right now. Our team is already investigating.

  2. investigating Mar 12, 2026, 11:41 PM UTC

    A fix has now been implemented. We’re monitoring the system to ensure everything is working as expected.

  3. monitoring Mar 13, 2026, 01:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 13, 2026, 01:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2026

The chat option is unavailable at the moment

Detected by Pingoru
Jan 09, 2026, 10:58 AM UTC
Resolved
Jan 09, 2026, 11:54 AM UTC
Duration
56m
Affected: Sales & Support customer contact systems
Timeline · 2 updates
  1. investigating Jan 09, 2026, 10:58 AM UTC

    We are currently not able to address the messages sent through our website chat due to the outage on our chat service provider's end. If you have a question or an issue to report, you can reach out to our Sales and Support teams using our phone lines or a website form, both available on the page https://flippingbook.com/contacts.

  2. resolved Jan 09, 2026, 11:54 AM UTC

    The chat function is available again

Read the full incident report →

Critical November 18, 2025

We are experiencing problems with purchases

Detected by Pingoru
Nov 18, 2025, 12:13 PM UTC
Resolved
Nov 18, 2025, 02:46 PM UTC
Duration
2h 32m
Affected: Payments
Timeline · 5 updates
  1. identified Nov 18, 2025, 12:13 PM UTC

    We are experiencing issues with all purchases (new purchases and upgrades) due to an upstream error with Cloudflare. Making a new purchase results in an error message. Upgrades in the account page give no visible error, but no upgrades are made. We advise you not to attempt any purchases until this is resolved.

  2. identified Nov 18, 2025, 12:33 PM UTC

    We see that errors occur intermittently. Some orders are processed, but others result in an error. We still advise you to wait until the next update (in about 15 minutes) before placing a new order.

  3. identified Nov 18, 2025, 12:55 PM UTC

    The situation is still unstable, with the checkout working correctly for the majority of cases, but occasional errors still occur. There are no adverse effects from trying other than having to retry if you encounter an error.

  4. identified Nov 18, 2025, 01:54 PM UTC

    Cloudflare allegedly has found the reason. We are waiting for a fix. Unfortunately, in the meantime, the success rate for the checkout has deteriorated again.

  5. resolved Nov 18, 2025, 02:46 PM UTC

    Cloudflare reported that they have deployed a fix that they believe addresses this issue. You should be able to make payments normally again. If you still encounter any issues, please write to [email protected] or contact us in chat.

Read the full incident report →

Major October 20, 2025

We are experiencing problems with Statistics

Detected by Pingoru
Oct 20, 2025, 05:10 PM UTC
Resolved
Oct 20, 2025, 07:41 PM UTC
Duration
2h 30m
Affected: Stats
Timeline · 2 updates
  1. identified Oct 20, 2025, 05:10 PM UTC

    There is a confirmed problem with statistics in the FlippingBook Online accounts. When requesting stats, you may receive them with delays or receive error messages. This issue is related to an outage on Amazon AWS.

  2. resolved Oct 20, 2025, 07:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

We are experiencing problems with PDF conversions

Detected by Pingoru
Oct 20, 2025, 04:43 PM UTC
Resolved
Oct 20, 2025, 07:38 PM UTC
Duration
2h 55m
Affected: Flipbooks conversion
Timeline · 5 updates
  1. identified Oct 20, 2025, 04:43 PM UTC

    There is a confirmed problem with the conversion process from PDFs to flipbooks, caused by Amazon's AWS global outage. This can result in the conversion process taking longer than usual, not finishing at all, or failing with error messages. This is a top-priority issue for us and will keep you informed about any progress. We advise you do NOT launch additional conversion tasks as this will only create additional flipbooks when everything is processed.

  2. identified Oct 20, 2025, 05:31 PM UTC

    Conversion progress remains very slow as Amazon throttled the number of resources we can use severly. If you have started a conversion job, then we advise you not to cancel and start a new job. This will put you back at the back of the queue.

  3. identified Oct 20, 2025, 06:04 PM UTC

    We continue to have limited converion capability and advise you to only upload the PDFs that you urgently need to convert and then be patient and don't cancel them. Average queueing time is currently about 45 minutes

  4. monitoring Oct 20, 2025, 07:24 PM UTC

    Service is resuming and we see the backlog in conversion tasks is now dropping

  5. resolved Oct 20, 2025, 07:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 5, 2025

Chat support temporarily unavailable

Detected by Pingoru
Sep 05, 2025, 10:13 AM UTC
Resolved
Sep 09, 2025, 02:44 PM UTC
Duration
4d 4h
Affected: Sales & Support customer contact systems
Timeline · 3 updates
  1. identified Sep 05, 2025, 10:13 AM UTC

    At this moment, we can't assist you through live chat. We will be happy to help you through our other channels mentioned at https://flippingbook.com/contacts. We expect to be able to help you over chat again by Tuesday, Sep 9, at the latest.

  2. identified Sep 05, 2025, 10:15 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 09, 2025, 02:44 PM UTC

    We have implemented a solution and look forward to communicating with you over chat again.

Read the full incident report →

Critical June 2, 2025

Unstable FlippingBook Cloud performance

Detected by Pingoru
Jun 02, 2025, 10:39 AM UTC
Resolved
Jun 02, 2025, 10:49 AM UTC
Duration
9m
Affected: FlippingBook Publisher Cloud (cld.bz)
Timeline · 4 updates
  1. identified Jun 02, 2025, 10:39 AM UTC

    We've noticed that FlippingBook Cloud-hosted flipbooks are not opening at the moment. Our team is already working on fixing the issue and restoring the availability of the content.

  2. identified Jun 02, 2025, 10:39 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 02, 2025, 10:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 02, 2025, 10:49 AM UTC

    The incident has been resolved. We will be continuing to monitor and fix any issues that will arise today prior to the scheduled maintenance of FlippingBook Cloud

Read the full incident report →

Critical April 15, 2025

We are experiencing problems with FlippingBook Online

Detected by Pingoru
Apr 15, 2025, 02:29 PM UTC
Resolved
Apr 15, 2025, 02:32 PM UTC
Duration
2m
Affected: FlipbooksFlipbooks conversionAccountStats
Timeline · 3 updates
  1. identified Apr 15, 2025, 02:29 PM UTC

    There is a confirmed problem with out FlippingBook Online infrastructure, affecting accounts and flipbooks. All hands are on deck for this critical issue and we'll keep you updated on any progress soon.

  2. identified Apr 15, 2025, 02:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 15, 2025, 02:32 PM UTC

    The problem with the FlippingBook Online infrastructure is resolved, everything should be working fine again. Please accept our apologies for the inconvenience. We will update this issue later with a post mortem analysis.

Read the full incident report →

Minor April 3, 2025

Issue with Uploading or Updating Flipbooks to FlippingBook Cloud in Publisher

Detected by Pingoru
Apr 03, 2025, 11:31 PM UTC
Resolved
Apr 03, 2025, 11:56 PM UTC
Duration
25m
Affected: FlippingBook Publisher Cloud (cld.bz)
Timeline · 3 updates
  1. investigating Apr 03, 2025, 11:31 PM UTC

    We are currently investigating an issue where uploading or updating flipbooks to the FlippingBook Cloud via FlippingBook Publisher is not working as expected. Some users are experiencing failures during the upload process, or are unable to update existing flipbooks. In some cases, the process does not complete or results in error messages. We understand how disruptive this is and want to assure you that resolving this is a top priority for our team. We’ll continue to share updates here as we make progress.

  2. monitoring Apr 03, 2025, 11:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2025, 11:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 14, 2025

We're investigating an issue with FlippingBook accounts

Detected by Pingoru
Jan 14, 2025, 05:28 PM UTC
Resolved
Jan 14, 2025, 06:02 PM UTC
Duration
34m
Affected: Account
Timeline · 4 updates
  1. investigating Jan 14, 2025, 05:28 PM UTC

    We are seeing reports that clients cannot enter their FlippingBook accounts or encounter problems after they have logged in. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress

  2. identified Jan 14, 2025, 05:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 14, 2025, 05:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 14, 2025, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 11, 2024

FlippingBook Online cannot be accessed

Detected by Pingoru
Dec 11, 2024, 03:36 PM UTC
Resolved
Dec 11, 2024, 03:38 PM UTC
Duration
2m
Affected: FlipbooksFlipbooks conversionAccountStats
Timeline · 3 updates
  1. investigating Dec 11, 2024, 03:36 PM UTC

    There is a problem with accessing FlippingBook Online at the moment. We are aware of the issue and our team is already looking into the matter. Thank you for your patience.

  2. monitoring Dec 11, 2024, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2024, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 23, 2024

We are experiencing problems with showing flipbooks

Detected by Pingoru
Nov 23, 2024, 12:49 AM UTC
Resolved
Nov 23, 2024, 12:57 AM UTC
Duration
8m
Affected: FlippingBook Publisher Cloud (cld.bz)
Timeline · 3 updates
  1. identified Nov 23, 2024, 12:49 AM UTC

    There is a confirmed problem with reading flipbooks. When readers open a link to a flipbook, they either see only the preloader, an empty page, or an error message. This is the core service that we offer and is a critical priority issue for us. Everyone involved in FlippingBook is on red alert to solve this ASAP. Updates follow as soon as available.

  2. monitoring Nov 23, 2024, 12:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 23, 2024, 12:57 AM UTC

    This incident has been resolved.

Read the full incident report →