FlippingBook incident

We're investigating an issue with FlippingBook Online accounts

Critical Resolved View vendor source →

FlippingBook experienced a critical incident on September 17, 2025 affecting Account, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 04:55 PM UTC
Resolved
Sep 17, 2025, 07:14 PM UTC
Duration
2h 18m
Detected by Pingoru
Sep 17, 2025, 04:55 PM UTC

Affected components

Account

Update timeline

  1. investigating Sep 17, 2025, 04:55 PM UTC

    We are seeing reports that clients cannot enter their FlippingBook Online accounts or encounter problems after they have logged in. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress

  2. monitoring Sep 17, 2025, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 17, 2025, 05:22 PM UTC

    We are continuing to monitor for any further issues.

  4. investigating Sep 17, 2025, 05:44 PM UTC

    We are currently investigating this issue.

  5. identified Sep 17, 2025, 06:34 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Sep 17, 2025, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Sep 17, 2025, 07:00 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Sep 17, 2025, 07:14 PM UTC

    This incident has been resolved.