FlippingBook Outage History
FlippingBook is up right nowPingoru has recorded 56 incidents for FlippingBook: 21 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 7 | 171 of 509 (34%) |
Incidents, newest first
Critical October 14, 2026 Flipbooks cannot be created or updated in FlippingBook Online 3h 21m Flipbooks conversion
Started Oct 14, 2026, 02:35 PM UTC· resolved Oct 14, 2026, 05:57 PM UTC
- investigating Oct 14, 2026, 02:35 PM UTC
We are receiving reports that the users cannot create new flipbooks or update existing ones with new PDF files in FlippingBook Online. We are already looking into this problem and will be providing all the latest updates. All existing flipbooks are available as usual.
- identified Oct 14, 2026, 02:58 PM UTC
The performance of our converter has improved since the initial reports, but the bigger flipbooks still might be converted with a notable delay. Thank you for your patience while we continue working on eliminating the problem.
- monitoring Oct 14, 2026, 05:29 PM UTC
We see fewer problems with the conversion process but keep monitoring the situation.
- resolved Oct 14, 2026, 05:57 PM UTC
The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team ([email protected]).
Critical October 13, 2026 Problems with logging in to FlippingBook Publisher and creating flipbooks on Flippingbook Cloud 7d 1h FlippingBook Publisher Cloud (cld.bz), Flipbooks, Flipbooks conversion, Log in and 3 more
Started Oct 13, 2026, 12:25 PM UTC· resolved Oct 20, 2026, 01:39 PM UTC
- investigating Oct 13, 2026, 12:25 PM UTC
There is a confirmed problem with the using FlippingBook Online accounts and accessing parts of our website. This can result in being unable to log in or using the account when you are logged in. Our team is currently working on a solution. This is a top-priority issue for us and will keep you informed about any progress ASAP.
- monitoring Oct 13, 2026, 12:35 PM UTC
Our team has implemented a fix for the problem, and we are currently monitoring the results.
- identified Oct 13, 2026, 12:48 PM UTC
The access issues are still present, so our developers are continuing their work on resolving the problem. Our sincere apologies for the inconvenience this has caused.
- identified Oct 13, 2026, 01:59 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 13, 2026, 02:43 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 13, 2026, 04:33 PM UTC
We have restored conversion possibilities and resolved problems with statistics for FlippingBook Online.
- identified Oct 13, 2026, 05:15 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 13, 2026, 05:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 13, 2026, 08:00 PM UTC
FlippingBook Online * Exporting stats or reports is not available. * Viewing stats in the account is now possible. * There are no more issues with creating new flipbooks or replacing the PDF in existing ones. FlippingBook Publisher * It is not possible to log in to FlippingBook Publisher or to upload/update publications on FlippingBook Cloud.
- monitoring Oct 13, 2026, 08:14 PM UTC
FlippingBook Online * Exporting stats or reports is not available at the moment. * Viewing stats in the account is now possible. * Creating new flipbooks and replacing PDFs in existing flipbooks are working normally. FlippingBook Publisher * Logging in to FlippingBook Publisher and uploading or updating publications on FlippingBook Cloud are currently unavailable. * Existing publications hosted on cld.bz remain fully accessible.
- monitoring Oct 14, 2026, 08:56 AM UTC
We have implemented a fix. Everything should work now. The last problems, logging in to FlippingBook Publisher and Uploading to FlippingBook Cloud, should be resolved. If you encounter any issues after all, please contact [email protected]. Thank you for your patience and understanding
- identified Oct 14, 2026, 09:28 AM UTC
The fix was not working as intended. It is again not possible to log in to FlippingBook Publisher or to upload publications to FlippingBook Cloud.
- identified Oct 15, 2026, 06:24 PM UTC
We have found the likely cause of this issue and plan to deploy a major fix this weekend. If you urgently need to upload a flipbook. we advise you to create a trial account for FlippingBook Online instead. Our support team ([email protected]) can give further advice. We completely understand that this is highly frustrating, and we sincerely apologize.
- monitoring Oct 17, 2026, 10:42 AM UTC
We have implemented a fix and are monitoring the results. Under the current load everything is looking fine, so we are cautiously optimistic.
- monitoring Oct 19, 2026, 07:30 AM UTC
We have not seen any issues yet and see that clients can log in and upload publications now. If you still encounter any issues, contact our support team at [email protected]. We will continue monitoring this issue with above-average interest for the next 24 hours.
- resolved Oct 20, 2026, 01:39 PM UTC
After 24 hours of monitoring, we can report that there have been no problems detected for FlippingBook Cloud, FlippingBook Publisher and FlippingBook Automation respectively. We will be closing this incident; if you still experience any issues with logging to our software or uploading flipbooks, please reach out to us via chat, email or phone.
Critical October 12, 2026 We are experiencing problems with PDF conversions 36m Flipbooks conversion
Started Oct 12, 2026, 08:49 PM UTC· resolved Oct 12, 2026, 09:26 PM UTC
- identified Oct 12, 2026, 08:49 PM UTC
There is a confirmed problem with the conversion process from PDFs to flipbooks. This can result in the conversion process taking longer than usual, not finishing at all, or failing with error messages. Our engineers are working on a solution. This is a top-priority issue for us and will keep you informed about any progress.
- monitoring Oct 12, 2026, 09:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2026, 09:26 PM UTC
This incident has been resolved.
Critical October 12, 2026 We are experiencing problems with using FlippingBook Online accounts 23m Flipbooks conversion, Log in, API and automated events, Account and 1 more
Started Oct 12, 2026, 03:55 PM UTC· resolved Oct 12, 2026, 04:18 PM UTC
- identified Oct 12, 2026, 03:55 PM UTC
There is a confirmed problem with the using FlippingBook Online accounts. This can result in being unable to log in or using the account when you are logged in. Our engineers are working on a solution. This is a top-priority issue for us and will keep you informed about any progress.
- monitoring Oct 12, 2026, 04:00 PM UTC
We see fewer problems with using FBO accounts. If you encountered any issues, then you can try again. If you are still encountering any problems, then please log out of your account and/or close your browser and then log in again. For now we keep monitoring the situation.
- resolved Oct 12, 2026, 04:18 PM UTC
This incident has been resolved.
Major October 12, 2026 Problem with logging into FlippingBook Publisher 14m FlippingBook Publisher Cloud (cld.bz), Log in
Started Oct 12, 2026, 12:32 PM UTC· resolved Oct 12, 2026, 12:46 PM UTC
- investigating Oct 12, 2026, 12:32 PM UTC
We are currently seeing reports that FlippingBook Publisher users cannot log in the software and are experiencing problems with their bookshelves. Our team is already looking into this, and we will be providing updates ASAP.
- investigating Oct 12, 2026, 12:39 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 12, 2026, 12:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2026, 12:46 PM UTC
This incident has been resolved.
Critical October 8, 2026 We're investigating an issue with FlippingBook Online accounts 26m Account
Started Oct 08, 2026, 06:15 PM UTC· resolved Oct 08, 2026, 06:41 PM UTC
- investigating Oct 08, 2026, 06:15 PM UTC
We are seeing reports that clients cannot enter their FlippingBook Online accounts or encounter problems after they have logged in. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress
- monitoring Oct 08, 2026, 06:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2026, 06:41 PM UTC
This incident has been resolved.
Critical July 23, 2026 Unstable performance of account pages 6m FlippingBook Publisher Cloud (cld.bz), Account, Payments
Started Jul 23, 2026, 02:37 PM UTC· resolved Jul 23, 2026, 02:43 PM UTC
- investigating Jul 23, 2026, 02:37 PM UTC
We are getting the reports that the account pages for FlippingBook Online and FlippingBook Publisher Cloud are not loading consistently at the moment. Our team is already looking into the issue.
- investigating Jul 23, 2026, 02:39 PM UTC
We are continuing to investigate this issue.
- identified Jul 23, 2026, 02:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 23, 2026, 02:40 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 23, 2026, 02:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 23, 2026, 02:43 PM UTC
This incident has been resolved.
Notice April 24, 2026 We're investigating an issue with converting PDFs to flipbooks 17m Flipbooks conversion
Started Apr 24, 2026, 07:03 PM UTC· resolved Apr 24, 2026, 07:20 PM UTC
- investigating Apr 24, 2026, 07:03 PM UTC
We are seeing reports that the conversion process from PDFs to flipbooks takes longer than usual, doesn't finish at all, or fails with error messages. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress
- monitoring Apr 24, 2026, 07:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2026, 07:20 PM UTC
The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team ([email protected]).
Critical March 12, 2026 Issue affecting FlippingBook Publisher logins 3h 11m Log in
Started Mar 12, 2026, 10:29 PM UTC· resolved Mar 13, 2026, 01:41 AM UTC
- investigating Mar 12, 2026, 10:29 PM UTC
We’re currently experiencing an issue affecting FlippingBook Publisher logins, and it may not be possible to sign in right now. Our team is already investigating.
- investigating Mar 12, 2026, 11:41 PM UTC
A fix has now been implemented. We’re monitoring the system to ensure everything is working as expected.
- monitoring Mar 13, 2026, 01:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2026, 01:41 AM UTC
This incident has been resolved.
Minor January 9, 2026 The chat option is unavailable at the moment 56m Sales & Support customer contact systems
Started Jan 09, 2026, 10:58 AM UTC· resolved Jan 09, 2026, 11:54 AM UTC
- investigating Jan 09, 2026, 10:58 AM UTC
We are currently not able to address the messages sent through our website chat due to the outage on our chat service provider's end. If you have a question or an issue to report, you can reach out to our Sales and Support teams using our phone lines or a website form, both available on the page https://flippingbook.com/contacts.
- resolved Jan 09, 2026, 11:54 AM UTC
The chat function is available again
Critical November 18, 2025 We are experiencing problems with purchases 2h 32m Payments
Started Nov 18, 2025, 12:13 PM UTC· resolved Nov 18, 2025, 02:46 PM UTC
- identified Nov 18, 2025, 12:13 PM UTC
We are experiencing issues with all purchases (new purchases and upgrades) due to an upstream error with Cloudflare. Making a new purchase results in an error message. Upgrades in the account page give no visible error, but no upgrades are made. We advise you not to attempt any purchases until this is resolved.
- identified Nov 18, 2025, 12:33 PM UTC
We see that errors occur intermittently. Some orders are processed, but others result in an error. We still advise you to wait until the next update (in about 15 minutes) before placing a new order.
- identified Nov 18, 2025, 12:55 PM UTC
The situation is still unstable, with the checkout working correctly for the majority of cases, but occasional errors still occur. There are no adverse effects from trying other than having to retry if you encounter an error.
- identified Nov 18, 2025, 01:54 PM UTC
Cloudflare allegedly has found the reason. We are waiting for a fix. Unfortunately, in the meantime, the success rate for the checkout has deteriorated again.
- resolved Nov 18, 2025, 02:46 PM UTC
Cloudflare reported that they have deployed a fix that they believe addresses this issue. You should be able to make payments normally again. If you still encounter any issues, please write to [email protected] or contact us in chat.
Major October 20, 2025 We are experiencing problems with Statistics 2h 30m Stats
Started Oct 20, 2025, 05:10 PM UTC· resolved Oct 20, 2025, 07:41 PM UTC
- identified Oct 20, 2025, 05:10 PM UTC
There is a confirmed problem with statistics in the FlippingBook Online accounts. When requesting stats, you may receive them with delays or receive error messages. This issue is related to an outage on Amazon AWS.
- resolved Oct 20, 2025, 07:41 PM UTC
This incident has been resolved.
Minor September 5, 2025 Chat support temporarily unavailable 4d 4h Sales & Support customer contact systems
Started Sep 05, 2025, 10:13 AM UTC· resolved Sep 09, 2025, 02:44 PM UTC
- identified Sep 05, 2025, 10:13 AM UTC
At this moment, we can't assist you through live chat. We will be happy to help you through our other channels mentioned at https://flippingbook.com/contacts. We expect to be able to help you over chat again by Tuesday, Sep 9, at the latest.
- identified Sep 05, 2025, 10:15 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 09, 2025, 02:44 PM UTC
We have implemented a solution and look forward to communicating with you over chat again.
Critical June 2, 2025 Unstable FlippingBook Cloud performance 9m FlippingBook Publisher Cloud (cld.bz)
Started Jun 02, 2025, 10:39 AM UTC· resolved Jun 02, 2025, 10:49 AM UTC
- identified Jun 02, 2025, 10:39 AM UTC
We've noticed that FlippingBook Cloud-hosted flipbooks are not opening at the moment. Our team is already working on fixing the issue and restoring the availability of the content.
- identified Jun 02, 2025, 10:39 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 02, 2025, 10:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 02, 2025, 10:49 AM UTC
The incident has been resolved. We will be continuing to monitor and fix any issues that will arise today prior to the scheduled maintenance of FlippingBook Cloud
Critical April 15, 2025 We are experiencing problems with FlippingBook Online 2m Flipbooks, Flipbooks conversion, Account, Stats
Started Apr 15, 2025, 02:29 PM UTC· resolved Apr 15, 2025, 02:32 PM UTC
- identified Apr 15, 2025, 02:29 PM UTC
There is a confirmed problem with out FlippingBook Online infrastructure, affecting accounts and flipbooks. All hands are on deck for this critical issue and we'll keep you updated on any progress soon.
- identified Apr 15, 2025, 02:30 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 15, 2025, 02:32 PM UTC
The problem with the FlippingBook Online infrastructure is resolved, everything should be working fine again. Please accept our apologies for the inconvenience. We will update this issue later with a post mortem analysis.
Minor April 3, 2025 Issue with Uploading or Updating Flipbooks to FlippingBook Cloud in Publisher 25m FlippingBook Publisher Cloud (cld.bz)
Started Apr 03, 2025, 11:31 PM UTC· resolved Apr 03, 2025, 11:56 PM UTC
- investigating Apr 03, 2025, 11:31 PM UTC
We are currently investigating an issue where uploading or updating flipbooks to the FlippingBook Cloud via FlippingBook Publisher is not working as expected. Some users are experiencing failures during the upload process, or are unable to update existing flipbooks. In some cases, the process does not complete or results in error messages. We understand how disruptive this is and want to assure you that resolving this is a top priority for our team. We’ll continue to share updates here as we make progress.
- monitoring Apr 03, 2025, 11:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2025, 11:56 PM UTC
This incident has been resolved.
Notice January 14, 2025 We're investigating an issue with FlippingBook accounts 34m Account
Started Jan 14, 2025, 05:28 PM UTC· resolved Jan 14, 2025, 06:02 PM UTC
- investigating Jan 14, 2025, 05:28 PM UTC
We are seeing reports that clients cannot enter their FlippingBook accounts or encounter problems after they have logged in. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress
- identified Jan 14, 2025, 05:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 14, 2025, 05:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2025, 06:02 PM UTC
This incident has been resolved.
Critical December 11, 2024 FlippingBook Online cannot be accessed 2m Flipbooks, Flipbooks conversion, Account, Stats
Started Dec 11, 2024, 03:36 PM UTC· resolved Dec 11, 2024, 03:38 PM UTC
- investigating Dec 11, 2024, 03:36 PM UTC
There is a problem with accessing FlippingBook Online at the moment. We are aware of the issue and our team is already looking into the matter. Thank you for your patience.
- monitoring Dec 11, 2024, 03:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 11, 2024, 03:38 PM UTC
This incident has been resolved.
Major November 23, 2024 We are experiencing problems with showing flipbooks 8m FlippingBook Publisher Cloud (cld.bz)
Started Nov 23, 2024, 12:49 AM UTC· resolved Nov 23, 2024, 12:57 AM UTC
- identified Nov 23, 2024, 12:49 AM UTC
There is a confirmed problem with reading flipbooks. When readers open a link to a flipbook, they either see only the preloader, an empty page, or an error message. This is the core service that we offer and is a critical priority issue for us. Everyone involved in FlippingBook is on red alert to solve this ASAP. Updates follow as soon as available.
- monitoring Nov 23, 2024, 12:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 23, 2024, 12:57 AM UTC
This incident has been resolved.