FlippingBook incident

We're investigating an issue with flipbooks not working correctly

Critical Resolved View vendor source →

FlippingBook experienced a critical incident on October 30, 2023 affecting Flipbooks and Flipbooks conversion, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 07:54 PM UTC
Resolved
Oct 30, 2023, 08:30 PM UTC
Duration
35m
Detected by Pingoru
Oct 30, 2023, 07:54 PM UTC

Affected components

FlipbooksFlipbooks conversion

Update timeline

  1. investigating Oct 30, 2023, 07:54 PM UTC

    We are receiving reports that flipbooks are not working correctly when readers open the direct links. This is the core service that we offer and is a critical priority issue for us. Everyone involved in FlippingBook has been put on red alert to investigate this. Updates will follow ASAP.

  2. identified Oct 30, 2023, 08:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 30, 2023, 08:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 30, 2023, 08:30 PM UTC

    This incident has been resolved.