FlippingBook incident

We're investigating an issue with FlippingBook Online accounts

Major Resolved View vendor source →

FlippingBook experienced a major incident on March 20, 2026 affecting Account, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 04:23 PM UTC
Resolved
Mar 20, 2026, 09:00 PM UTC
Duration
4h 37m
Detected by Pingoru
Mar 20, 2026, 04:23 PM UTC

Affected components

Account

Update timeline

  1. investigating Mar 20, 2026, 04:23 PM UTC

    We are seeing reports that clients who are sub-users of Team accounts cannot enter their FlippingBook Online accounts or encounter problems after they have logged in. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress

  2. investigating Mar 20, 2026, 04:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 20, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Mar 20, 2026, 05:52 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 20, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 20, 2026, 09:00 PM UTC

    This incident has been resolved.