FlippingBook incident

We're investigating an issue with flipbooks not working correctly

Critical Resolved View vendor source →

FlippingBook experienced a critical incident on October 31, 2023 affecting Flipbooks, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2023, 05:34 PM UTC
Resolved
Oct 31, 2023, 05:40 PM UTC
Duration
5m
Detected by Pingoru
Oct 31, 2023, 05:34 PM UTC

Affected components

Flipbooks

Update timeline

  1. investigating Oct 31, 2023, 05:34 PM UTC

    We are receiving reports that flipbooks are not working correctly when readers open the direct links. This is the core service that we offer and is a critical priority issue for us. Everyone involved in FlippingBook has been put on red alert to investigate this. Updates will follow ASAP.

  2. resolved Oct 31, 2023, 05:40 PM UTC

    After the earlier problems we had with showing flipbooks, we see that the situation has fully stabilized and everything should work fine. If you are still experiencing any problems, reload the page or restart your browser. If you still encounter any problems then please contact our support team ([email protected]) immediately.