FlippingBook incident

The new flipbooks cannot be created in FlippingBook Online

Notice Resolved View vendor source →

FlippingBook experienced a notice incident on February 9, 2024 affecting Flipbooks conversion, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2024, 03:24 PM UTC
Resolved
Feb 09, 2024, 03:48 PM UTC
Duration
23m
Detected by Pingoru
Feb 09, 2024, 03:24 PM UTC

Affected components

Flipbooks conversion

Update timeline

  1. investigating Feb 09, 2024, 03:24 PM UTC

    At the moment, new and updated flipbooks are getting stuck at the "Creating preview" stage of the conversion. We're aware of the problem and our team is looking into it.

  2. monitoring Feb 09, 2024, 03:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 09, 2024, 03:48 PM UTC

    This incident has been resolved.