FlippingBook incident

We are experiencing problems with showing flipbooks/ access to flippingbook accounts

Critical Resolved View vendor source →

FlippingBook experienced a critical incident on April 16, 2024 affecting Flipbooks, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 04:06 PM UTC
Resolved
Apr 16, 2024, 04:21 PM UTC
Duration
15m
Detected by Pingoru
Apr 16, 2024, 04:06 PM UTC

Affected components

Flipbooks

Update timeline

  1. identified Apr 16, 2024, 04:06 PM UTC

    There is a confirmed problem with reading flipbooks. When readers open a link to a flipbook, they either see only the preloader, an empty page, or an error message. This is the core service that we offer and is a critical priority issue for us. Everyone involved in FlippingBook is on red alert to solve this ASAP. Updates follow as soon as available.

  2. monitoring Apr 16, 2024, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Apr 16, 2024, 04:14 PM UTC

    Access to flipbooks has been restored. We are still working on restoring access to your account.

  4. monitoring Apr 16, 2024, 04:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 16, 2024, 04:21 PM UTC

    This incident has been resolved.