FlippingBook incident
We are experiencing problems with showing flipbooks
FlippingBook experienced a notice incident on April 25, 2024 affecting Flipbooks, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 25, 2024, 03:01 PM UTC
There is a confirmed problem with reading flipbooks. When readers open a link to a flipbook, they either see only the preloader, an empty page, or an error message. This is the core service that we offer and is a critical priority issue for us. Everyone involved in FlippingBook is on red alert to solve this ASAP. Updates follow as soon as available.
- monitoring Apr 25, 2024, 03:10 PM UTC
It looks like the problem with our FlippingBook Online infrastructure has been resolved. We're keeping an eye on it, but Flipbooks should open normally again and you should be able to access your account. If you are still experiencing problems, then please restart your browser or try opening an incognito tab. If the problem persists, then contact our support staff immediately.
- resolved Apr 25, 2024, 03:22 PM UTC
After the earlier problems we had with showing flipbooks, we see that the situation has fully stabilized and everything should work fine. If you are still experiencing any problems, reload the page or restart your browser. If you still encounter any problems then please contact our support team ([email protected]) immediately.