FlippingBook incident

We're investigating an issue with converting PDFs to flipbooks

Major Resolved View vendor source →

FlippingBook experienced a major incident on June 11, 2024 affecting Flipbooks conversion, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 09:39 PM UTC
Resolved
Jun 11, 2024, 10:03 PM UTC
Duration
24m
Detected by Pingoru
Jun 11, 2024, 09:39 PM UTC

Affected components

Flipbooks conversion

Update timeline

  1. investigating Jun 11, 2024, 09:39 PM UTC

    We are seeing reports that the conversion process from PDFs to flipbooks takes longer than usual, doesn't finish at all, or fails with error messages. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress

  2. monitoring Jun 11, 2024, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2024, 10:03 PM UTC

    This incident has been resolved.