FlippingBook incident

The problem with FlippingBook Publisher Cloud has been resolved

Notice Resolved View vendor source →

FlippingBook experienced a notice incident on August 12, 2024 affecting FlippingBook Publisher Cloud (cld.bz), lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 03:25 PM UTC
Resolved
Aug 12, 2024, 07:06 PM UTC
Duration
3h 41m
Detected by Pingoru
Aug 12, 2024, 03:25 PM UTC

Affected components

FlippingBook Publisher Cloud (cld.bz)

Update timeline

  1. identified Aug 12, 2024, 03:25 PM UTC

    There is a confirmed problem with the Flippingbook Publisher cloud. When readers open a link to a flipbook, they either see only an empty page or an error message. This is a critical priority issue for us. Everyone involved in FlippingBook is on red alert to solve this ASAP. Updates follow as soon as available.

  2. monitoring Aug 12, 2024, 04:13 PM UTC

    We see that FlippingBook publisher Cloud started working normally again, but we are still keeping a close eye on the situation.

  3. identified Aug 12, 2024, 04:29 PM UTC

    Publications in FlippingBook Publisher Cloud are viewable. However, uploading new publications or updating existing ones is currently not possible. We are actively working on a resolution.

  4. monitoring Aug 12, 2024, 04:55 PM UTC

    FlippingBook Publisher Cloud is working correctly again. We are still keeping a close eye on the situation.

  5. resolved Aug 12, 2024, 07:06 PM UTC

    We see that the situation has fully stabilized and everything should work fine. If you are still experiencing any problems please contact our support team ([email protected]).