FlippingBook incident

We are experiencing problems with using FlippingBook accounts

Critical Resolved View vendor source →

FlippingBook experienced a critical incident on August 30, 2024 affecting Account, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2024, 03:10 PM UTC
Resolved
Aug 30, 2024, 03:22 PM UTC
Duration
12m
Detected by Pingoru
Aug 30, 2024, 03:10 PM UTC

Affected components

Account

Update timeline

  1. identified Aug 30, 2024, 03:10 PM UTC

    There is a confirmed problem with using FlippingBook Online accounts, both for FlippingBook Online and FlippingBook Publisher. For FlippingBook Publisher, it is currently not possible to upload to the Cloud from the software. This is a top-priority issue for us and will keep you informed about any progress.

  2. monitoring Aug 30, 2024, 03:13 PM UTC

    After taking measures we see improvements but will continue to monitor this issue.

  3. resolved Aug 30, 2024, 03:22 PM UTC

    The problem has been resolved. If you are still encountering any problems, then please log out of your account if using FlippingBook Online, restart your browser, and then log in again. For FlippingBook Publisher, restart the application and then try to log in again. If you still encounter any problems then please contact our support team ([email protected]).