Backend errors when trying to use Grafana to view logs

Update timeline

1. investigating Mar 23, 2026, 03:18 PM UTC

   Using the Logs panel in Grafana at https://fly-metrics.net/ will show a 502 error from the backend and won't show any logs. You can use `fly logs` or the live log viewer directly on https://fly.io/dashboard to view streaming logs for the time being.

2. identified Mar 23, 2026, 03:41 PM UTC

   Using the Logs panel in Grafana at https://fly-metrics.net/ will show a 502 error from the backend and won't show any logs. You can use `fly logs` or the live log viewer directly on https://fly.io/dashboard to view streaming logs for the time being.

3. monitoring Mar 23, 2026, 03:55 PM UTC

   We've deployed a fix and are monitoring the results. Logs are now be visible on Grafana.

4. resolved Mar 23, 2026, 04:27 PM UTC

   This incident is resolved, Grafana logs are now working properly.