Flightcontrol experienced a minor incident on September 2, 2026 affecting LAX - Los Angeles, California (US) and SJC - San Jose, California (US), lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 02, 2026, 02:18 PM UTC
We have observed an upstream network issue in LAX. Connections to some destinations may see elevated latency and packet loss. We're working with our upstream to resolve this issue.
- identified Sep 02, 2026, 02:48 PM UTC
We have put in some temporary mitigations along with our providers. However since the root cause of this issue lies within a bigger upstream transit provider, you may continue to see some elevated latency and connection issues in/around affected regions. We're still working closely with them to resolve the root cause.
- identified Sep 02, 2026, 02:56 PM UTC
We're updating the affected region list to also include SJC since this seems to be a wider upstream issue in US West Coast.
- monitoring Sep 02, 2026, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2026, 03:57 PM UTC
This incident has been resolved.