Flexera incident

Flexera One- IT Asset management- APAC & EU - Inventory Import Failures

Notice Resolved View vendor source →

Flexera experienced a notice incident on June 25, 2026 affecting IT Asset Management - EU Inventory Upload and IT Asset Management - APAC Inventory Upload, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 06:54 AM UTC
Resolved
Jun 25, 2026, 06:54 AM UTC
Duration
—
Detected by Pingoru
Jun 25, 2026, 06:54 AM UTC

Affected components

IT Asset Management - EU Inventory UploadIT Asset Management - APAC Inventory Upload

Update timeline

  1. resolved Jun 25, 2026, 06:54 AM UTC

    Incident Description: We identified an issue affecting inventory processing in Flexera One IT Asset Management following the 2026 R1 release in the APAC and Europe production environments, as well as the corresponding UAT environments. As a result, some inventory uploads were not processed successfully, causing inventory data displayed in Flexera One IT Asset Management to be delayed and not reflect the most recently uploaded customer inventory. Priority: P2 Restoration Activity: Technical teams identified a capacity-related issue affecting inventory processing and performed targeted service restarts across the impacted regions to restore normal processing. Service was restored by June 24, 2026, 11:00 PM PDT, and inventory files are now processing successfully. Our teams are continuing to monitor the platform to ensure sustained stability. A post-mortem report detailing the root cause and preventative measures will be shared once the investigation is complete.