Flexera incident

Spot Elastigroup – AWS – Page Load Delays and Creation Issues

Flexera is currently experiencing a major incident affecting Spot UI and Spot API, which began 1h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 02:49 PM UTC
Resolved
Ongoing
Duration
● 1h 20m
Detected by Pingoru
May 13, 2026, 02:49 PM UTC

Affected components

Spot UISpot API

Update timeline

  1. investigating May 13, 2026, 02:49 PM UTC

    Incident Description: We are currently investigating degraded performance affecting Spot Elastigroup for AWS customers. Impacted customers may experience slower page load times and may be unable to create new Elastigroups. Priority: P2 Restoration Activity: Our technical teams are actively investigating and working to restore normal functionality. Current findings indicate the impact is limited to AWS customers. Validation is ongoing to confirm the full scope of impact.

  2. identified May 13, 2026, 03:45 PM UTC

    We have identified that the issue may be related to a recent change affecting Spot Elastigroup functionality for AWS customers. Our technical teams are actively reverting the change as part of the restoration effort. Initial validation indicates that Elastigroup creation is now working again. We are continuing validation to confirm full recovery, including page load performance and Elastigroup creation behavior.