Flatfile incident

Platform Outage

Critical Resolved View vendor source →

Flatfile experienced a critical incident on May 30, 2025 affecting Platform API and Spaces and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 06:45 PM UTC
Resolved
May 30, 2025, 07:46 PM UTC
Duration
1h 1m
Detected by Pingoru
May 30, 2025, 06:45 PM UTC

Affected components

Platform APISpacesDashboard

Update timeline

  1. investigating May 30, 2025, 06:45 PM UTC

    We are currently investigating this issue.

  2. identified May 30, 2025, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 30, 2025, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 30, 2025, 07:20 PM UTC

    We are continuing to monitor for any further issues.

  5. identified May 30, 2025, 07:46 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved May 30, 2025, 07:46 PM UTC

    This incident has been resolved.