Flatfile incident

Intermittent 400 errors on some operations

Minor Resolved View vendor source →

Flatfile experienced a minor incident on February 21, 2025 affecting Platform API, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 07:59 PM UTC
Resolved
Feb 21, 2025, 08:35 PM UTC
Duration
36m
Detected by Pingoru
Feb 21, 2025, 07:59 PM UTC

Affected components

Platform API

Update timeline

  1. investigating Feb 21, 2025, 07:59 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 21, 2025, 08:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 21, 2025, 08:35 PM UTC

    This incident has been resolved. We were seeing intermittent connectivity issues to blob storage, and deployed a hotfix to restore a stable connection.