Flatfile experienced a critical incident on March 26, 2025 affecting Spaces and Dashboard, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
SpacesDashboard
Update timeline
- investigating Mar 26, 2025, 05:31 PM UTC
We are seeing a 503 Service Temporarily Unavailable error when trying to reach our dashboard. We are currently investigating this.
- investigating Mar 26, 2025, 05:40 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 26, 2025, 05:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2025, 06:09 PM UTC
While making an enhancement update on the way we do releases, we encountered a drop in network traffic to our services due to a misconfiguration. We identified and reverted back the change to resolve the issue.