Flatfile incident

EU Application Routing Incident

Critical Resolved View vendor source →

Flatfile experienced a critical incident on April 29, 2025 affecting EU Platform API and EU Spaces and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 09:11 AM UTC
Resolved
Apr 29, 2025, 09:22 AM UTC
Duration
11m
Detected by Pingoru
Apr 29, 2025, 09:11 AM UTC

Affected components

EU Platform APIEU SpacesEU Dashboard

Update timeline

  1. identified Apr 29, 2025, 09:11 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 29, 2025, 09:21 AM UTC

    An update to our networking has been deployed and we are monitoring the solution

  3. resolved Apr 29, 2025, 09:22 AM UTC

    This incident has been resolved.