Flatfile incident

Spaces Failing to Load

Minor Resolved View vendor source →

Flatfile experienced a minor incident on May 6, 2025, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 08:59 PM UTC
Resolved
May 06, 2025, 10:37 PM UTC
Duration
1h 37m
Detected by Pingoru
May 06, 2025, 08:59 PM UTC

Update timeline

  1. identified May 06, 2025, 08:59 PM UTC

    Spaces are not opening for some users.

  2. identified May 06, 2025, 09:01 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 06, 2025, 09:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2025, 10:37 PM UTC

    This incident has been resolved. Root Cause is still being determined.