Flatfile incident

Intermittent 504 Errors

Minor Resolved View vendor source →

Flatfile experienced a minor incident on May 7, 2025 affecting EU Spaces and EU Dashboard, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 02:12 PM UTC
Resolved
May 07, 2025, 03:14 PM UTC
Duration
1h 2m
Detected by Pingoru
May 07, 2025, 02:12 PM UTC

Affected components

EU SpacesEU Dashboard

Update timeline

  1. investigating May 07, 2025, 02:12 PM UTC

    We are currently investigating customer reports of 504 errors on the platform

  2. identified May 07, 2025, 02:15 PM UTC

    We have identified the issue and are rolling out a fix

  3. monitoring May 07, 2025, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2025, 03:14 PM UTC

    This incident has been resolved.