Flash experienced a minor incident on July 2, 2025 affecting FlashValet and FlashPARCS, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2025, 12:21 PM UTC
Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
- investigating Jul 02, 2025, 01:13 PM UTC
We are continuing to investigate the cause of performance issues.
- identified Jul 02, 2025, 02:03 PM UTC
Response times have improved to normal levels and FlashPARCS Hybrid Offline mode has been enabled in the following states: FL, GA, TX, UT, AZ, NV, CA, WA. Locations in these states will be coming back online within the next hour.
- monitoring Jul 02, 2025, 02:56 PM UTC
All locations are now online. We will continue to monitor for any issues with system responsiveness.
- resolved Jul 02, 2025, 04:23 PM UTC
We have observed no further performance issues in the last 90 minutes and will consider this incident resolved.