Flash incident

Credit Card Processing Service Disruption - First Data North

Minor Resolved View vendor source →

Flash experienced a minor incident on February 3, 2024 affecting FlashValet and FlashPARCS, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2024, 08:31 PM UTC
Resolved
Feb 04, 2024, 12:41 AM UTC
Duration
4h 9m
Detected by Pingoru
Feb 03, 2024, 08:31 PM UTC

Affected components

FlashValetFlashPARCS

Update timeline

  1. investigating Feb 03, 2024, 08:31 PM UTC

    We are investigating reports that the payment processor First Data North is experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor for further updates. This issue only affects those merchants processing credit cards through First Data North.

  2. monitoring Feb 03, 2024, 09:58 PM UTC

    We are observing successful transaction processing at locations using the First Data North for credit card processing. FlashParking will continue to monitor for updates from the payment processor.

  3. resolved Feb 04, 2024, 12:41 AM UTC

    Credit card processing on the First Data North platform continues to remain stable for FlashPARCS and FlashValet products, and this incident has been resolved.