Flash incident

Performance Degradation Flash Valet & Admin Portal

Minor Resolved View vendor source →

Flash experienced a minor incident on May 16, 2024 affecting FlashValet and Admin Portal, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2024, 07:30 PM UTC
Resolved
May 17, 2024, 01:45 AM UTC
Duration
6h 14m
Detected by Pingoru
May 16, 2024, 07:30 PM UTC

Affected components

FlashValetAdmin Portal

Update timeline

  1. investigating May 16, 2024, 06:11 PM UTC

    We are currently investigating reports of the system responding slowly.

  2. investigating May 16, 2024, 06:15 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 16, 2024, 06:39 PM UTC

    We are continuing to investigate slowness within the Flash Admin Portal.

  4. investigating May 16, 2024, 07:03 PM UTC

    We are continuing to investigate the issue

  5. investigating May 16, 2024, 07:30 PM UTC

    FlashValet and Admin Portal have returned to normal functionality. We will continue to monitor throughout the day and evening.

  6. investigating May 16, 2024, 07:34 PM UTC

    FlashValet and Admin Portal have returned to normal functionality. We will continue to monitor throughout the day and evening.

  7. resolved May 17, 2024, 01:45 AM UTC

    This incident has been resolved.