Flash incident
Credit Card Transaction Processing Delay - USAePay
Flash experienced a minor incident on July 15, 2024 affecting FlashValet and FlashPARCS, lasting 17h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2024, 07:54 PM UTC
We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates. This issue only effects those merchants processing credit cards in the USAePay payment gateway. Further information can also be obtained at https://status.usaepay.com/.
- resolved Jul 16, 2024, 01:00 PM UTC
Our payment processor has reported normal transaction processing for at least 4 hours. For further details, please visit https://status.usaepay.com/pages/incident/584315a9bb1263500e0004b6/669573b608daeb175fa09761. Because of this, we are considering this incident as resolved.