Flash experienced a critical incident on July 18, 2024 affecting Parkonect PARCS, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2024, 10:49 PM UTC
Microsoft is experiencing a material outage that is affecting our systems. Customers who use our offline Edge product are unaffected.
- identified Jul 19, 2024, 02:06 AM UTC
Microsoft has discovered the root cause of the issue, but have not communicated details yet. They expect recovery within the next 90 minutes.
- monitoring Jul 19, 2024, 03:06 AM UTC
Microsoft has resolved their error and the platform is coming back online. For EDGE customers, your stored payments will begin to process, but reporting may be delayed until Microsoft is fully operational again.
- resolved Jul 19, 2024, 05:04 AM UTC
Microsft Azure has returned to normal operations. As has our systems. We will continue to monitor them through the night and morning rush hours. As soon as possible, an incident response document will be published.