Flash incident

Performance Degradation

Notice Resolved View vendor source →

Flash experienced a notice incident on November 21, 2024 affecting FlashValet and FlashPARCS and 1 more component, lasting 9h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 12:09 PM UTC
Resolved
Nov 21, 2024, 09:49 PM UTC
Duration
9h 39m
Detected by Pingoru
Nov 21, 2024, 12:09 PM UTC

Affected components

FlashValetFlashPARCSAdmin PortalAdvanced Customer Support PortalValidation PortalReporting

Update timeline

  1. investigating Nov 21, 2024, 12:09 PM UTC

    We are currently investigating an issue that is causing degraded performance.

  2. investigating Nov 21, 2024, 12:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 21, 2024, 01:29 PM UTC

    Response team monitoring system, functionality returning to normal.

  4. monitoring Nov 21, 2024, 03:03 PM UTC

    The states that were in hybrid offline mode have now been brought online. System wide functionality has been restored. We will continue to monitor.

  5. resolved Nov 21, 2024, 09:49 PM UTC

    This incident has been resolved.