Flash incident

Possible Performance Degradation

Notice Resolved View vendor source →

Flash experienced a notice incident on January 29, 2025 affecting FlashValet and FlashPARCS and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 10:50 PM UTC
Resolved
Jan 29, 2025, 11:37 PM UTC
Duration
46m
Detected by Pingoru
Jan 29, 2025, 10:50 PM UTC

Affected components

FlashValetFlashPARCSAdmin PortalAdvanced Customer Support PortalValidation Portal

Update timeline

  1. investigating Jan 29, 2025, 10:50 PM UTC

    Customers may be seeing a performance degradation. We are currently investigating.

  2. investigating Jan 29, 2025, 11:21 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 29, 2025, 11:37 PM UTC

    We've concluded our investigation. A brief issue with the admin portal triggered our alerting system. After investigation, there was a brief period where loading times were slower than normal. The admin portal is now responding normally. FlashPARCS and Valet were not affected.