Flash incident
Credit Card Transaction Processing Delay - USAePay
Flash experienced a minor incident on February 4, 2025 affecting FlashValet and FlashPARCS and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 04, 2025, 10:09 PM UTC
We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates. This issue only effects those merchants processing credit cards in the USAePay payment gateway. Further information can also be obtained at https://status.usaepay.com/
- identified Feb 04, 2025, 10:17 PM UTC
Our payment processing partner is reporting that merchant processing has been stable. We will continue to monitor the platform for further errors.
- resolved Feb 04, 2025, 10:46 PM UTC
Our payment processor has further narrowed the scope of impact to customers utilizing the TSYS merchant platform for their merchant services. They are no longer observing transaction processing errors and we will consider this incident resolved. Incident history from our payment processor can be found here: https://status.io/pages/incident/584315a9bb1263500e0004b6/67a28c93d403cb05d35f308c