Flash experienced a minor incident on February 20, 2025 affecting FlashValet and FlashPARCS and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 20, 2025, 10:37 PM UTC
Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash hybrid revenue protection mode. Please click here to learn more about Flash hybrid revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
- identified Feb 20, 2025, 11:16 PM UTC
The issues affecting system performance have been identified and resolved. We are restoring online service to locations that were forced to Flash Hybrid mode and are monitoring system performance. Once all locations are restored we will provide another update.
- identified Feb 20, 2025, 11:56 PM UTC
We are continuing to restore online service to remaining locations, and will provide another update as needed.
- monitoring Feb 21, 2025, 12:38 AM UTC
All remaining locations have online service restored and are no longer in Flash Hybrid mode. We will continue to monitor for any performance issues.
- resolved Feb 21, 2025, 01:46 AM UTC
We have observed no further issues since the last update. And all services have returned to normal. We will continuously monitor for any further issues.