Flash incident

Reporting Performance Issues

Minor Resolved View vendor source →

Flash experienced a minor incident on May 5, 2025 affecting Reporting, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 03:53 PM UTC
Resolved
May 06, 2025, 03:54 PM UTC
Duration
1d
Detected by Pingoru
May 05, 2025, 03:53 PM UTC

Affected components

Reporting

Update timeline

  1. investigating May 05, 2025, 03:53 PM UTC

    Our team is currently investigating performance issues with reporting requests in the Flash Admin Portal. We are working with our service providers to investigate and resolve observed issues. During this time report processing may be delayed. There is no impact to onsite processing of transactions.

  2. resolved May 06, 2025, 03:54 PM UTC

    We worked with our services provider to resolve reporting delays. All reporting processes should be working as expected at this time. We will continue to monitor for issues.