Flash experienced a notice incident on May 9, 2025 affecting FlashValet and FlashPARCS and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
FlashValetFlashPARCSAdmin Portal
Update timeline
- investigating May 09, 2025, 02:03 PM UTC
Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period.
- investigating May 09, 2025, 03:31 PM UTC
We are continuing to investigate the cause of performance issues but are seeing improvements to responsiveness across systems.
- resolved May 09, 2025, 04:41 PM UTC
Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.