Fivetran incident

Fivetran: SharePoint and Microsoft Lists connections are failing with error "Authentication failed: The client secret or certificate has expired"

Minor Resolved View vendor source →

Fivetran experienced a minor incident on April 28, 2026 affecting General Services, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 01:10 AM UTC
Resolved
Apr 28, 2026, 06:20 AM UTC
Duration
5h 9m
Detected by Pingoru
Apr 28, 2026, 01:10 AM UTC

Affected components

General Services

Update timeline

  1. identified Apr 28, 2026, 01:10 AM UTC

    The issue has been identified and we are working to resolve it.

  2. identified Apr 28, 2026, 01:45 AM UTC

    Fivetran's OAuth app secret key has expired, and the team is working on creating new secret key credentials to fix the issue.

  3. monitoring Apr 28, 2026, 03:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 28, 2026, 03:21 AM UTC

    A new secret key credential has been created to resolve the issue. Syncs are now recovering, and we are monitoring the results.

  5. resolved Apr 28, 2026, 06:20 AM UTC

    We have resolved this incident.