Fiskaly incident

Investigating increased number of 403 error messages

Major Resolved View vendor source →

Fiskaly experienced a major incident on February 4, 2025 affecting SIGN DE and Management API and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 02:41 PM UTC
Resolved
Feb 04, 2025, 03:58 PM UTC
Duration
1h 17m
Detected by Pingoru
Feb 04, 2025, 02:41 PM UTC

Affected components

SIGN DEManagement APISIGN ATSIGN ESRECEIPTSIGN ITDSFINVK DEfiskaly DashboardRECEIPT WebSUBMIT DE

Update timeline

  1. investigating Feb 04, 2025, 02:41 PM UTC

    We are currently investigating an increased number of reported 403 error messages. Investigation is ongoing.

  2. investigating Feb 04, 2025, 03:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 04, 2025, 03:39 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 04, 2025, 03:58 PM UTC

    Rollback of Authentication Server update was successful. Please generate a new access token via API Key and Secret. Further analysis is being conducted.