Fiskaly incident

Slow export processing

Minor Resolved View vendor source →

Fiskaly experienced a minor incident on March 22, 2025 affecting SIGN DE, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2025, 08:11 AM UTC
Resolved
Mar 22, 2025, 12:15 PM UTC
Duration
4h 4m
Detected by Pingoru
Mar 22, 2025, 08:11 AM UTC

Affected components

SIGN DE

Update timeline

  1. investigating Mar 22, 2025, 08:11 AM UTC

    Currently exports in SIGN DE V2 are processed slower than usual but will be processed.

  2. identified Mar 22, 2025, 11:53 AM UTC

    We have identified the root cause and are on it to resolve the situation. Sadly, also signing operation show currently a delay in processing.

  3. resolved Mar 22, 2025, 12:15 PM UTC

    The issue was resolved, exports and signing operations are back to normal. Higher response times on signing operations happened between 11:00 CET (10:00 UTC) and 13:00 CET (12:00 UTC).