FIRST LINE Outage History

FIRST LINE had 6 outages in the last 2 years — averaging 0.2 incidents per month.

There were 6 FIRST LINE outages since September 12, 2025. Each is summarised below — incident details, duration, and resolution information.

Notice May 19, 2026

【系統通知】META 官方服務異常通知

Timeline · 1 update

resolved May 29, 2026, 01:42 AM UTC

META 官方於 2026/05/19 發生服務異常，可能造成 Messenger 、Instagram、WhatsApp 訊息等資料傳遞延遲、遺失或無法正常接收的情況。若於該時段發生訊息未收到、無法回覆或紀錄缺失等情形，建議先等待 META 官方完成修復與後續同步。官方狀態頁： https://metastatus.com/messenger/history 官方公告內容： May 19 2026 1:04 PM GMT+8: High disruptions We are currently experiencing high disruptions impacting webhook delivery and sending media messages on Messenger API. This issue started at 11:30 am SGT on May 19th. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available. 根據公告，此次異常自 2026/05/19 11:30（SGT）開始，主要影響： Messenger API Webhook 傳遞媒體訊息發送第三方整合服務接收訊息相關問題需待 META 官方修復後才能進一步確認實際影響範圍。建議先持續觀察官方狀態更新。

Minor May 18, 2026

Affected: 核心服務

Timeline · 1 update

resolved May 18, 2026, 04:37 AM UTC

稍早於 12:09 至 12:24 期間，因單一檔案伺服器異常，部分位於該區域的用戶可能出現操作延遲等情況。系統已自動切換至備援環境，目前持續觀察中。

Minor March 30, 2026

Timeline · 1 update

Minor January 9, 2026

Timeline · 1 update

Minor December 19, 2025

Timeline · 1 update

monitoring Dec 19, 2025, 02:15 PM UTC

Dec 19, 22:15 CST Completed - The scheduled maintenance has been completed. Dec 19, 22:00 CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 16, 14:16 CST Scheduled - 針對台灣用戶，將於 2025/12/19（五）22:00–22:15 進行電話管道維護。維護期間，電話管道將暫停服務，其餘功能與管道皆可正常使用。若維護作業提前完成，服務將同步提前恢復；如遇特殊狀況，維護時間可能視情況延長，敬請見諒。

Minor November 17, 2025

Timeline · 1 update

resolved Nov 17, 2025, 02:41 PM UTC

已偵測到其中一台伺服器在 22:16－22:25 期間發生短暫異常，並已自動切換至備援節點。在此切換時段內，部分使用該節點的用戶可能會遇到訊息無法接收或無法顯示的情況。技術團隊已在第一時間展開確認與處理。