FIRST LINE experienced a minor incident on July 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 10, 2025, 06:29 AM UTC
Jul 10, 14:29 CST Resolved - This incident has been resolved. Jul 10, 13:57 CST Monitoring - A fix has been implemented and we are monitoring the results. Jul 10, 12:38 CST Identified - The issue has been identified and a fix is being implemented. Jul 10, 09:00 CST Investigating - 稍早因其中一台檔案資源服務發生中斷，造成以下影響： 1. 部分檔案讀取操作 可能出現異常或中斷情形。 2. 寄出的信件 暫時顯示為 FIRST LINE 的服務信箱地址，而非原設定的寄件人。 目前技術團隊已完成修復，系統應已恢復正常。若您仍遇到問題，請隨時與我們聯繫，我們將儘速協助處理。 造成不便，敬請見諒。