FIRST LINE incident

呼叫逾時、失敗

Major Resolved View vendor source →

FIRST LINE experienced a major incident on June 5, 2024 affecting API 服務, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 06:00 AM UTC
Resolved
Jun 05, 2024, 06:15 AM UTC
Duration
15m
Detected by Pingoru
Jun 05, 2024, 06:00 AM UTC

Affected components

API 服務

Update timeline

  1. investigating Jun 05, 2024, 06:49 AM UTC

    由於系統資源異常，造成部分企業用戶環境API 逾時、請求失敗。

  2. investigating Jun 05, 2024, 06:53 AM UTC

    已自動切換至備用伺服器，技術團隊正在觀察中。

  3. resolved Jun 05, 2024, 06:58 AM UTC

    技術團隊觀察結束，目前已恢復正常，後續會再將安排確認實際發生原因，並再看是否安排升級擴充等計劃。