FIRST LINE incident

電信線路連接異常

Minor Resolved View vendor source →

FIRST LINE experienced a minor incident on June 28, 2024 affecting ACD 服務 and 電信線路託管, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 02:00 AM UTC
Resolved
Jun 28, 2024, 02:39 AM UTC
Duration
38m
Detected by Pingoru
Jun 28, 2024, 02:00 AM UTC

Affected components

ACD 服務電信線路託管

Update timeline

  1. identified Jun 28, 2024, 02:08 AM UTC

    由於電信線路故障，部分用戶的電話服務將暫時無法使用。我們已經向電信服務商報修，並正在積極解決問題。

  2. identified Jun 28, 2024, 02:14 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 28, 2024, 02:39 AM UTC

    感謝您的耐心等待。目前電信線路已修復完畢，若您仍無法登入電話管道，請嘗試重新整理頁面。