FIRST LINE incident

【系統通知】AI 服務暫時維護中

Notice Resolved View vendor source →

FIRST LINE experienced a notice incident on April 10, 2025 affecting FIRST LINE AI, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 04:30 PM UTC
Resolved
Apr 12, 2025, 01:30 AM UTC
Duration
1d 9h
Detected by Pingoru
Apr 10, 2025, 04:30 PM UTC

Affected components

FIRST LINE AI

Update timeline

  1. investigating Apr 14, 2025, 02:49 AM UTC

    您好， 我們正在進行 AI 服務伺服器的緊急維護，期間 AI 自動知識庫回覆等相關功能將暫時無法使用。 團隊正積極處理中，造成不便敬請見諒，感謝您的理解與耐心等待。

  2. resolved Apr 14, 2025, 02:50 AM UTC

    AI 服務相關異常已完成修復與維護，目前系統功能已全面恢復正常，您可正常使用 AI 自動知識庫回覆等相關服務。