FIRST LINE incident

信件寄件人異常，團隊已著手修正

Minor Resolved View vendor source →

FIRST LINE experienced a minor incident on July 10, 2025 affecting 核心服務, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 01:00 AM UTC
Resolved
Jul 10, 2025, 06:29 AM UTC
Duration
5h 28m
Detected by Pingoru
Jul 10, 2025, 01:00 AM UTC

Affected components

核心服務

Update timeline

  1. investigating Jul 10, 2025, 04:26 AM UTC

    稍早因其中一台檔案資源服務發生中斷，造成以下影響： 1. 部分檔案讀取操作 可能出現異常或中斷情形。 2. 寄出的信件 暫時顯示為 FIRST LINE 的服務信箱地址，而非原設定的寄件人。 目前技術團隊已完成修復，系統應已恢復正常。若您仍遇到問題，請隨時與我們聯繫，我們將儘速協助處理。 造成不便，敬請見諒。

  2. identified Jul 10, 2025, 04:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2025, 05:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 10, 2025, 06:29 AM UTC

    This incident has been resolved.