Firetext experienced a minor incident on November 18, 2025 affecting URL Shortener, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Affected components
URL Shortener
Update timeline
- investigating Nov 18, 2025, 12:11 PM UTC
We are aware of an on-going issue with Cloudflare, our DNS resolution and captcha provider from 11:30 (GMT). Some users may experience issues when using the URL shortener and opt-out landing pages.
- monitoring Nov 18, 2025, 04:23 PM UTC
Cloudflare have fixed the issue and we're continuing to monitor. The URL shortener and optout pages should now be functioning correctly.
- resolved Nov 18, 2025, 05:31 PM UTC
This incident has been resolved.