Mozilla Outage History

Mozilla is up right now

Pingoru has recorded 16 incidents for Mozilla: 0 in the last 12 months and 0 in the last 90 days.

Source: status.services.mozilla.com · Aggregated across Mozilla products

16incidents recorded
0last 12 months
0last 90 days
–typical duration

Incidents, newest first

Minor September 24, 2025 Relay Database Maintenance –

Started Sep 24, 2025, 06:27 PM UTC· resolved Sep 24, 2025, 06:27 PM UTC

  1. resolved Sep 24, 2025, 06:27 PM UTC

    Sep 24, 18:27 UTC Completed - The scheduled maintenance has been completed. Sep 24, 18:12 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 24, 18:11 UTC Scheduled - Firefox Relay is undergoing database maintenance. All service should be operational. We're actively monitoring.

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Minor September 19, 2025 Relay Phone Masking Issue 2h 41m Relay

Started Sep 19, 2025, 05:14 PM UTC· resolved Sep 19, 2025, 07:56 PM UTC

  1. investigating Sep 19, 2025, 05:14 PM UTC

    We are currently investigating an issue with phone masking.

  2. investigating Sep 19, 2025, 05:15 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 19, 2025, 07:56 PM UTC

    Sep 19, 19:56 UTC Resolved - This incident has been resolved. Sep 19, 17:15 UTC Update - We are continuing to investigate this issue. Sep 19, 17:14 UTC Investigating - We are currently investigating an issue with phone masking.

  4. resolved Sep 19, 2025, 07:56 PM UTC

    This incident has been resolved.

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Major May 20, 2025 Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. –

Started May 20, 2025, 03:02 PM UTC· resolved May 20, 2025, 03:02 PM UTC

  1. resolved May 20, 2025, 03:02 PM UTC

    May 20, 15:02 UTC Completed - The scheduled maintenance has been completed. May 20, 14:40 UTC Verifying - Verification is currently underway for the maintenance items. May 20, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 15, 20:39 UTC Scheduled - Mozilla Monitor website will be down for maintenance for 2 hours starting 5/20/2025 at 6 AM PT. During this time, the site will be unavailable.

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Major January 15, 2025 Monitor Unavailable 2h 40m Relay, Monitor

Started Jan 15, 2025, 07:42 PM UTC· resolved Jan 15, 2025, 10:22 PM UTC

  1. investigating Jan 15, 2025, 07:42 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 15, 2025, 10:22 PM UTC

    Jan 15, 22:22 UTC Resolved - This incident has been resolved. Jan 15, 19:42 UTC Investigating - We are currently investigating this issue.

  3. resolved Jan 15, 2025, 10:22 PM UTC

    This incident has been resolved.

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Major January 2, 2025 Phone Calls and Text Messages Not Working 3h 44m Relay

Started Jan 02, 2025, 04:42 PM UTC· resolved Jan 02, 2025, 08:26 PM UTC

  1. investigating Jan 02, 2025, 04:42 PM UTC

    We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

  2. resolved Jan 02, 2025, 08:26 PM UTC

    Jan 2, 20:26 UTC Resolved - This incident has been resolved. Jan 2, 16:42 UTC Investigating - We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

  3. resolved Jan 02, 2025, 08:26 PM UTC

    This incident has been resolved.

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Minor December 19, 2024 Pocket Maintenance –

Started Dec 19, 2024, 06:30 PM UTC· resolved Dec 19, 2024, 06:30 PM UTC

  1. resolved Dec 19, 2024, 06:30 PM UTC

    Dec 19, 18:30 UTC Completed - The scheduled maintenance has been completed. Dec 19, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 18, 19:57 UTC Scheduled - We will be undergoing scheduled maintenance at this time.

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Notice December 4, 2024 Monitor Home Page Unavailable 18m Relay, Monitor

Started Dec 04, 2024, 08:34 PM UTC· resolved Dec 04, 2024, 08:53 PM UTC

  1. investigating Dec 04, 2024, 08:34 PM UTC

    We are currently investigating the issue.

  2. resolved Dec 04, 2024, 08:53 PM UTC

    Dec 4, 20:53 UTC Resolved - This incident has been resolved. Dec 4, 20:34 UTC Investigating - We are currently investigating the issue.

  3. resolved Dec 04, 2024, 08:53 PM UTC

    This incident has been resolved.

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Notice November 19, 2024 VPN Issue 3h 38m Relay, Mozilla VPN

Started Nov 19, 2024, 07:44 PM UTC· resolved Nov 19, 2024, 11:22 PM UTC

  1. identified Nov 19, 2024, 07:44 PM UTC

    We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.

  2. identified Nov 19, 2024, 07:44 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 19, 2024, 11:22 PM UTC

    Nov 19, 23:22 UTC Resolved - This issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance. Nov 19, 19:44 UTC Update - We are continuing to work on a fix for this issue. Nov 19, 19:44 UTC Identified - We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.

  4. resolved Nov 19, 2024, 11:22 PM UTC

    This issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance.

Read the full incident report →