Mozilla incident

Relay Phone Masking Issue

Minor Resolved View vendor source →

Mozilla experienced a minor incident on September 19, 2025 affecting Relay, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 05:14 PM UTC
Resolved
Sep 19, 2025, 07:56 PM UTC
Duration
2h 41m
Detected by Pingoru
Sep 19, 2025, 05:14 PM UTC

Affected components

Relay

Update timeline

  1. investigating Sep 19, 2025, 05:14 PM UTC

    We are currently investigating an issue with phone masking.

  2. investigating Sep 19, 2025, 05:15 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 19, 2025, 07:56 PM UTC

    Sep 19 , 19:56 UTC Resolved - This incident has been resolved. Sep 19 , 17:15 UTC Update - We are continuing to investigate this issue. Sep 19 , 17:14 UTC Investigating - We are currently investigating an issue with phone masking.

  4. resolved Sep 19, 2025, 07:56 PM UTC

    This incident has been resolved.